Frequently Asked Questions
There are currently 24 questions in the F-Secure category.
- I'm having problems installing F-secure. How do I resolve this?
- Does F-Secure have a version available for Windows XP 64-bit?
- FSSM32.exe is taking 100% of my CPU, what can I do?
- How do I generate an fsdiag file for F-Secure?
- How do I get hot fixes? Which ones?
- How do I go about installing F-Secure?
- How do I make sure that F-Secure stays updated?
- How do I prep my machine for install?
- How do I submit a question or a problem report to Infosec?
- How do I uninstall F-Secure?
- I get the following error when trying to run the F-Secure msi installer: "The installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."
- I keep getting the error "F-Secure Network Request Broker has encountered a problem and needs to close." What does this mean and how can I correct it?
- I'm installing F-Secure 6.01 and it goes through the three installer steps and then does nothing, what should I do?
- I'm trying to download the latest hotfix, FSAVCS603_HF02, from F-Secure's download site and I am only getting a .jar file. How do I install this?
- Is F-Secure available yet for Windows Vista?
- What conflicting applications must be uninstalled first for F-Secure to work?
- What is fsupdate.exe? When/why should I download it?
- What is the recommended software to protected against viruses, spyware, etc?
- What spyware program do you recommend? How do I use it?
- Which version of F-Secure should I be using?
- Which version should I choose?
- Why can't I get F-Secure to work with Cisco's VPN client?
- Why does my computer take so long to start programs now that I've installed F-Secure?
- Why is my F-Secure client is not updating its virus definitons?

