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Incident Response Report network abuseNetwork Abuse - The willful or negligent unauthorized activity that affects the availability, confidentiality, or integrity of network resources. Network abuse includes fraud, embezzlement, theft, malicious damage, unauthorized use, denial of service, and misappropriation. or any security violationsSecurity Violation - An instance in which a user or other person circumvents or defeats the controls of a system to obtain unauthorized access to information contained therein or to system resources. using our online form. For information regarding our levels of response, please see our Incident Response page.
CheckIT Proper security is essential to any computers connected to the Internet. EITS has produced checklists to help the University community harden Hardening - The process of modifying a computer or network device to remove potential vulnerabilities. Hardening often includes tasks like installing a firewall, closing unused ports, and installing software security updates. Hardening should be a routine step in preparing new equipment to be used on the network. their computers in a quick and easy manner.
Phishing Awareness Don't be fooled by clever phishing scamsPhishing Scams - A phishing attack is when you receive an official-looking e-mail from an online financial institution, or even UGA. The e-mail states that you should click a link and confirms your login and password to this particular institution.

These e-mails often link to pages that look official, but do not have the correct web address. UGA, and other credible institutions, will never ask for your password in an e-mail.

. Never trust an e-mail that asks for your user name or password. You should never send passwordsE-mail is about as private as sending a postcard through the normal mail. Anyone along the way can read what you write if they have certain tools. Never send confidential information, such as bank account numbers or passwords through e-mail. Search Google for how to encrypt e-mail; there is a method called PGP which is easy to set up if you know how. , or other private information in an e-mail to anyone.
Fraudulent Email (Phishing Scam) Warning. [2008-03-26]

This is to notify the University community that emails received on campus requesting that you send your password via return email are fraudulent. Do not respond to these emails.

Please be aware that you will never be asked to send your password in an email from official UGA communications. Indeed, you should never send your password through email to anyone under any circumstances.

Phishing attacks are a common threat when using your e-mail account. Never trust an e-mail requesting your login or password. These scams will often provide links to pages that look like a credible institution. However, once you submit your information, your account can be compromised and used for illegal purposes. This is especially dangerous with financial accounts, but you should also be careful with your MyID, and all other personal information.

If you are concerned your bank or UGA needs to speak with you, call customer support or the help desk and ask. You can also look on the front page (or login page) for the organization in question. If there is a large scale problem, information will be readily available on one of these front pages. But never even click on a link in a potential phishing e-mail, as it might contain a virus.

One final tip to know you are dealing with a phishing scam is to mouse-over the link and look at the status bar or pop-up describing where the link leads. If the first part of the link looks very unfamiliar, followed by the legitimate link at the end, it is definitely a phishing scam. An example would be http://1jklh.s0mwhere.ru/asfi/ugamail.uga.edu/

For more information, please visit our phishing information page.